![]() I hope this helps! Let us know if this resolved the issue for you. In this case, we recommend contacting a local oven repair service for additional assistance. Unfortunately, if the door lock is still engaged, you may have a defective locking mechanism, or there may be an issue with the temperature sensor. Hold the oven light switch down and press the “cancel / off” button. If this doesn’t work, open the oven door and look for the oven light switch inside the oven. On the oven control panel, press the clock or “set clock” button and the “cancel / off” button at the same time and hold for 10 seconds. Since you’ve already tried this and it didn’t work there are a couple of other things to try. The first troubleshooting step we would recommend would be to disconnect the oven from the power and leave it for five minutes before reconnecting the power. Regardless of the reason, you want to solve it quickly so you can use your oven again! Sometimes an oven door lock gets stuck after a power outage as well. We generally recommend not using the self-cleaning feature for oven maintenance because it is known to frequently cause problems, regardless of the model. We typically see an issue where the door won’t unlock when a user has attempted a self-clean cycle on their oven, especially when the self-clean feature is canceled before it is complete. The door locks when the oven is hot and should unlock when the oven is cool. The door lock is a safety feature to prevent burns. We’re sorry to hear about your troubles with your door oven.
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